Privacy Policy

This Privacy Policy explains how BRICI (“BRICI”, “we”, “us”) collects, uses, shares and protects personal information through brici.ca (the “Site”) and when responding to inquiries.

BRICI is based in Ontario, Canada. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws that apply to us.

Information you give us. When you submit the contact form or email us, we collect what you provide: your name, organization, email address, phone number, the type of project and the content of your message.

Information collected automatically. Like most websites, the service that hosts the Site records technical information for each request, such as IP address, browser and device type, the page requested and the date and time. This is used to keep the Site secure and reliable.

Performance measurement. We use our hosting provider's speed monitoring to measure how quickly pages load. It records the page visited, browser, device type, operating system, network speed and country. It does not use cookies and does not identify individual visitors or follow them from page to page.

Cookies. The Site uses one essential cookie to remember your cookie choice. Analytics cookies are used only if you accept them. See our Cookie Policy.

Client portal. Clients who are given an access code can sign in to our demo portal. When someone signs in, we use the organization name and code they enter to confirm access, set one essential cookie to keep them signed in, and count unsuccessful attempts by network address so that codes cannot be guessed. The address is stored only in a scrambled form and the count is discarded within about 30 minutes.

Please do not send sensitive personal information, such as health, financial or government identification details, through the Site.

We use personal information to:

• respond to inquiries, requests for proposal and other communications;
• assess, scope and deliver consulting services you ask us about;
• operate, secure and maintain the Site;
• understand how the Site is used, where you have accepted analytics cookies; and
• meet legal and regulatory obligations.

We do not sell personal information, and we do not use it to make automated decisions about you.

We will not send you marketing or promotional email unless you have asked for it or otherwise consented, in line with Canada's Anti-Spam Legislation (CASL). Replying to an inquiry you sent us is not marketing.

By submitting an inquiry, you consent to BRICI using the information you provide to respond to you and for the related purposes described in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at info@brici.ca. You can change your cookie choice at any time using the Cookie settings link at the bottom of every page.

We share personal information only as follows:

• Service providers. Companies that host the Site, deliver contact form submissions and email and, where you have consented, provide analytics. They may use the information only to provide those services to us.
• With your consent or at your direction. For example, where an assignment involves a project partner and you have agreed to the introduction.
• Legal reasons. Where required or permitted by law, or to protect the rights, property or safety of BRICI, our clients or others.
• Business changes. In connection with a merger, sale or reorganization, subject to appropriate confidentiality protections.

Some of our service providers may store or process personal information outside Canada, including in the United States. While it is in another country, information is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities.

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law. After that it is deleted or anonymized.

We use administrative, technical and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft and unauthorized access, use or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to limited exceptions in law, you may:

• ask whether we hold personal information about you and request access to it;
• ask us to correct information that is inaccurate or incomplete;
• withdraw your consent to our continued use of your information; and
• raise a question or concern about how your information has been handled.

To make a request, contact us at info@brici.ca. We may need to confirm your identity first, and we will respond within the time required by law, generally 30 days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada. If you live in Quebec, the European Economic Area or the United Kingdom, you may have additional rights under local law, including the right to request deletion or portability of your information and to complain to your local privacy regulator.

The Site is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from them.

The Site may link to websites operated by others. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated. If a change is significant, we will take reasonable steps to bring it to your attention.

Questions, requests or complaints about privacy can be sent to BRICI's privacy contact:

BRICI, Privacy Inquiries
Ontario, Canada
info@brici.ca